Executives need more than task completion — they need a support system that anticipates, organizes, and protects their time. With over five years of experience in fast-paced operational environments, I bring a track record of managing documentation pipelines, financial reporting, vendor coordination, and workflow standardization with a consistent record of accuracy and reliability.
Data-Intensive Reporting
My background spans data-intensive reporting (daily P&L, inventory reconciliation), SOP development, and multi-stakeholder coordination — competencies that transfer directly into executive support.
Low-Error Accountability
I have operated with minimal supervision in environments where error margins were low and accountability was absolute, making the shift to remote executive assistance a natural progression.
Intentional Overlap Scheduling
I work across Philippine Time with intentional overlap scheduling for US, CA, AU, and UK clients, and I am committed to response times, confidentiality, and the kind of proactive communication that keeps executives informed without being interrupted.
Core Competencies
Part 1 of 2
Executive Calendar Management
Coordinating schedules, appointment buffers, and prioritization to protect decision-making time.
Inbox & Communications Management
Drafting, filtering, and routing professional correspondence with accuracy and appropriate tone.
Task & Deadline Tracking
Monitoring multi-priority workloads across Asana, Trello, and ClickUp to close gaps proactively.
Data Entry & Operational Reporting
Producing accurate, client-ready reports using Google Sheets and Excel with attention to formatting and integrity.
Core Competencies
Part 2 of 2
SOP Creation & Process Improvement
Documenting repeatable workflows to reduce handover time and improve team onboarding efficiency.
Vendor & Supplier Coordination
Managing external relationships, sourcing, cost evaluation, and follow-through communications.
Inventory & Records Management
Maintaining real-time inventory logs and operational records with zero-discrepancy standards.
Relevant Experience
Sep 2024 – May 2026
Operations & Admin Support Specialist (F&B)
NOL Madrigal Realty & Dev't · JD Pamana Group of Companies
Role Highlights
Maintained real-time inventory records in Google Sheets, reducing stock discrepancies and enabling accurate procurement decisions.
Encoded daily sales data and generated P&L summaries used in financial decision-making, developing a consistent reporting rhythm with high accuracy standards.
Coordinated directly with suppliers — evaluating cost efficiency, following up on deliveries, and managing procurement correspondence end-to-end.
Authored and maintained SOPs that improved process consistency and cut onboarding time for new team members.
Provided administrative input on supply quantities and budget allocation, supporting cost-conscious operational decisions.
Relevant Experience
Client Operations & Service Standards Lead
Alghanim Industries · May 2023 – Apr 2024
Managed simultaneous high-volume client interactions with documented accuracy — a direct analog to multi-channel executive inbox management.
Operated within strict service protocols and compliance standards, building the discipline required for confidential executive-level environments.
Resolved client concerns promptly and professionally, maintaining rapport in time-sensitive situations.
Team Lead · Operations & Reporting
Concordian Signature Coffee · Feb 2021 – Apr 2023
Led team operations as acting team lead — delegating tasks, managing shift coverage, and ensuring operational continuity without direct supervision.
Maintained daily sales records and prepared accurate end-of-day financial reports with consistent reliability.
Trained and mentored staff on operational procedures, translating informal knowledge into documented, teachable processes.
Managed scheduling and resource allocation during peak periods to optimize team output and minimize service gaps.
Tools & Software
Productivity & Documentation
Google Docs · Google Sheets · Microsoft Word · Microsoft Excel · Notion · OneNote · Google Keep
Project Management
Trello · Asana · ClickUp
Communication & Meetings
Microsoft Teams · Google Meet · Zoom · Discord
File Storage & Sharing
Google Drive · OneDrive
Reporting & Data
Google Sheets (P&L, Inventory) · Microsoft Excel (Reporting, Data Entry)
Work Samples
Daily Operations Reporting System — P&L & Inventory
Designed and maintained a Google Sheets-based daily reporting system that tracked sales encoding, inventory movement, and P&L summaries. Outputs were used directly by management for cost and procurement decisions. Reports were delivered on a consistent daily cadence with zero reconciliation errors flagged over the operational period.
Identified undocumented operational processes and authored step-by-step SOPs covering service delivery, supply protocols, and team handover procedures. The documentation reduced onboarding time and created a reference library that improved team consistency and operational accountability.
Supplier Coordination & Cost Evaluation
Managed ongoing vendor relationships for product sourcing — initiating contact, evaluating pricing against quality benchmarks, and coordinating delivery schedules. Contributed to measurable cost efficiency in procurement by maintaining proactive follow-through on all supplier communications.
How I Will Support Your Business
What I Deliver
Reclaim executive time by owning calendar management, scheduling logic, and meeting preparation — so nothing falls through and no slot is wasted.
Serve as the single point of contact for vendor, supplier, and client communications — ensuring professionalism, follow-through, and zero missed touchpoints.
Build and maintain SOPs for recurring workflows, reducing operational dependency on any one person and enabling scalable, consistent execution.
Manage task and deadline tracking across tools, surfacing priority gaps before they become missed deliverables.
Provide a proactive communication cadence — so you remain informed, not interrupted, on everything that matters.
Why Hire Me
Operational Accountability — Five years in high-accountability environments where accuracy, speed, and consistency were non-negotiable — not aspirational.
Remote Reliability — Self-directed, structured, and experienced working without on-site oversight. Deliverables arrive on schedule, not with excuses.
Confidentiality Standards — Accustomed to handling financial records, vendor agreements, and operational data with appropriate discretion and data hygiene.
Proactive Communication — Status updates, flags, and questions surface early — before they become blockers — preserving executive decision bandwidth.
Timezone Alignment — PHT (UTC+8) with scheduling flexibility for AU morning, US/CA evening, and UK afternoon overlap windows.
Ownership Mindset — Tasks are seen through to completion — not handed back half-done. If a gap exists in the process, it gets flagged and closed.
Let's Connect
I am available for a discovery call or interview at your convenience.